Privacy Policy

About Us

Visualizer is created by a group of 3D engineers and artists at Imagination Technologies, LLC which is part of the Imagination Technologies Group plc company, a global leader in multimedia and communications technologies and creators of the PowerVR Graphics accelerators and MIPS processors.

This Privacy Policy explains:

  • What information we collect, and why we collect it.
  • How we use that information.

We are committed to protecting and respecting your privacy. In order to provide you with services, we sometimes need to collect information about you. We will only use your personal information in a way that is fair to you. We will only collect information to provide, administer and improve our services and Visualizer products, and to enable users to enjoy and easily navigate and interact with the services and Visualizer products. We will only keep your information for as long as it is either required by law, or is relevant for the purposes for which it was collected.

Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting https://getvisualizer.com you are accepting and consenting to the practices described in this policy.

If you have any questions, comments or suggestions about the way in which we use your personal information or if any of your personal information changes, please contact us at webmaster@getvisualizer.com.

Your privacy is very important to you and us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy.

Information we may collect

1. Online Purchasing

When you use our websites (including purchasing a product from our webstore) we may retain the following information about you: your name, address, email address, telephone numbers, product details, serial number for the product, IP address, the date on which you made the purchase, and any additional information you provide to us in the purchasing process. We do not retain any credit card or other account and payment information. We may use the information you give to us in order to provide you with a license key, and potentially to notify you of information pertinent to your product including available updates. We may also use your information to contact you in relation to any correspondence we receive from you, any contribution you submit to us (e.g. on forums) or for marketing purposes.

2. Forums, Online Help & Discussion Groups

When you and other users participate in discussions and provide product feedback on websites hosted by us, we collect and analyze the discussions and review feedback on our products. We may use that information for internal purposes to update our products, design and develop new products and services, respond to your questions, provide you with support, allow you to access certain restricted areas on our websites and to provide you with information and updates regarding our products. By posting any information on any of our discussion forums you are disclaiming all intellectual property and moral rights to the content you post and you acknowledge that we can use the information posted by you in any manner we see fit.

If you post or send offensive, inappropriate or objectionable content anywhere on or to our websites or otherwise engage in any disruptive behavior on any of our websites, we may use your personal information to stop such behavior. Where we reasonably believe that you are or may be in breach of any applicable laws (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your internet provider or law enforcement agencies about the content and your behavior.

3. Website Analytics

We collect various types of information when you use our websites (including getVisualizer.com). This may include your browser information, your IP address, the pages you visit, and the purchases you make in the online store.  This may also include the information you provide to us to create your account, including your name, email address, online username, and your account password.  This information allows us to optimize the websites for greater ease of navigation, and allows us to provide a customized use of the websites based on your preferences.

4. Product Analytics

For internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes the Visualizer products report certain events to a server so we can understand how the products are being used.  This data includes which features of the product are being used, how often and for how long the product is used, the capabilities of the computer that is running the product and other performance information.  The data is used for statistical purposes, and we will never transmit any of your specific or proprietary information. These analytics can be disabled within the product.

Other uses of your personal information

We may also use your email address and other information about you to notify you about our products and services (including upgrades), sales promotions, newsletters, and anything else which we believe may be interesting to you.  If you would prefer not to receive any of this additional information, you may choose not to receive email from us by ticking the relevant box situated on the order or registration form on which we collect your data. You will also be given the opportunity to unsubscribe from any of our email distribution lists by following a link in the email.

Sharing information with Third Parties

We may share the information we collect from you with third parties (for example, with business partners, suppliers and sub-contractors) who are working on our behalf for the performance of any contract we enter into with you.  We may also disclose your information to third parties for the purposes of fraud protection and credit risk reduction or where we are required or permitted by law (for example, to law enforcement agencies).

We will NOT sell your information to any third parties.

Generic Data

We may aggregate and anonymize data relating to you so that the aggregated and anonymized data does not identify you or any individual personally. We may publish or supply that aggregated and anonymized data to any third party without recourse to you or any other user.

International Transfer

Depending on your country of residence, the submission of personal information may involve some transfer of personal information to the United States, the United Kingdom, or to other countries. You should be aware that privacy laws in such countries may not provide protections equivalent to those of your country of residence. We have taken steps to ensure that appropriate levels of protection necessary to maintain the security and quality of your personal information are in place and that any transferred data is processed only in accordance with this Privacy Policy. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Security

We have in place appropriate technical and security measures designed to prevent unauthorized access and accidental loss of your data.

We store your personal details on a secure server. We use industry standard security and firewalls on our servers. When we collect payment details electronically, this data is sent directly to the payment processor in an encrypted form. We never store the credit card information after the transaction has completed. Whilst we are unable to guarantee the security of your data transmitted to our site, once we have received your information, we will take every reasonable step to ensure that your data is not compromised.

We maintain physical, electronic and procedural safeguards over all of the information we collect and store. Our security procedures mean that we may occasionally request proof of identity, for example, your password, before we disclose personal information to you.  You are responsible for keeping your password confidential and protecting against unauthorized access to your passwords and to your computer.

Our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookie Policy

Our websites use cookies to collect information. Cookies are small data files which, if your browser's preferences allow it, are placed on your computer or other mobile or handheld device (such as ‘smart phones’ or 'tablets') as you browse websites. They are used to 'remember' when your computer or device accesses a website. The cookies help us to provide you with a good experience when you navigate and use our websites and shop with us online and also allows us to improve our websites. Cookies are also used to tailor the products and services offered and advertised to our customers, both on the websites and elsewhere.

If you want to find out more information about cookies and how to change settings, please go to http://imgtec.com/cookies

Changes

Our Privacy Policy may change from time to time.  Any material changes to the way in which we use your data will be described in future versions of this Privacy Policy.  If we make a significant change, we will provide a more prominent notice to you.  Each time you use the websites or submit personal information to us or the websites, you agree that the Privacy Policy shall apply to all information that you submit.

Consent

By submitting data to us and using our websites, you consent to our use of your data and in the manner set out in this Privacy Policy and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit data.

For any questions about our Privacy Policy please contact us at webmaster@getvisualizer.com.